Resolve Violation

Notice of Toll Evasion

A Notice of Toll Evasion is issued to the registered owner of a vehicle that traveled on the SB Express Lanes on I-10 without a valid FasTrak® account/transponder, and/or the toll was not paid online within five days.

If a vehicle enters the SB Express Lanes on I-10 without a valid FasTrak account/transponder, and/or the toll is not paid online within five days, a violation will be processed for each transaction. The registered owner of the vehicle will also be mailed a Notice of Toll Evasion including payment instructions for the toll amount, plus an additional $25 penalty for non-payment of toll for each trip, which must be paid within 30 days to avoid additional penalties and further enforcement measures.

The Toll Roads is the account and payment processing partner for the SB Express Lanes. Billing and violation information will be addressed to and from our partners at The Toll Roads. 

woman looking at a violation bill that has been sent in the mail with sadness

How to Read a Toll Evasion

NOTICE OF TOLL EVASION

This notice is to inform you that your vehicle used the SB Express Lanes without paying the required toll, and now you owe toll fees and penalties. If you don’t pay by the deadline, additional fines may be added, and it could affect your vehicle registration or lead to further legal action.

See below for an example of how to read a Notice of Toll Evasion:

English

Spanish

Tagalog

Traditional Chinese

NOTICE OF TOLL EVASION – PENALTY WAIVED

Because this is your first violation, the $25 penalty per violation has been waived one time. If you don’t pay by the due date, the waiver will be canceled, more penalties will be added, and it could affect your vehicle registration or lead to further legal action.

See below for an example of how to read a Notice of Toll Evasion – Penalty Waived:

English

Spanish

Tagalog

Traditional Chinese

NOTICE OF DELINQUENT TOLL EVASION

This notice informs you that your vehicle used the SB Express Lanes without paying the toll, and penalties from the Notice of Toll Evasion are now past due. If you don’t pay by the deadline, additional penalties may be added, and the amount owed could be attached to your vehicle registration.

See below for an example of how to read a Notice of Delinquent Toll Evasion:

English

Spanish

Tagalog

Traditional Chinese

Other Ways to Pay

Drivers can also pay tolls and resolve their violations with cash or a credit card at:

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Customer Service Call Center

Hours

M-F 8:00 a.m. to 6:00 p.m.
Sat. 9:00 a.m. to 2:00 p.m.

T: (909) 333-4791

San Bernardino County Customer Service Walk-In Center

Rancho Cucamonga City Hall

10500 Civic Center Drive
Rancho Cucamonga, CA 91730

Walk-In Center Map

Holiday Closure Schedule

Hours

M-Th. 7:00 a.m. to 4:30 p.m.

F: (949) 727-4991

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The Toll Roads Irvine Customer Service Walk-In Center

125 Pacifica Lane, Suite 120
Irvine, CA 92618

Hours

M-F 7:30 a.m. to 5:30 p.m.

F: (949) 727-4991